About us

After more than 30 years of operating assisted living communities, I realized I had even more to offer others in the industry. I’ve consistently proven myself to be a strong and effective leader, with deep expertise in both opening and turning around communities. My experience spans building budgets from the ground up, leading new construction projects, and developing comprehensive marketing plans to drive occupancy.

In addition, I’ve successfully navigated numerous state surveys and can assist you with preparing for or responding to survey results. Whether your needs are strategic, operational, or regulatory, I bring hands-on knowledge and a results-driven approach to support your success.

Our core values

At Carstensen Consulting, LLC, our mission is guided by strong values:

Assume the Best Intentions: Approach every interaction with trust and a positive mindset. We believe people act with good intentions and deserve respect.

Help Others Whenever Possible: We are stronger together. Support your team, lift others up, and contribute wherever you can.

No Money, No Mission: Financial sustainability is essential. We must operate responsibly so we can continue serving our mission and making a meaningful impact.

Listen to Understand: Practice active listening. Seek to truly understand before responding, and value the perspectives and experiences of others.

Medicaid reimbursement expertise

As a Licensed Assisted Living Director, I bring a unique perspective to my clients. I am an expert in Medicaid reimbursement and am able to review your tools to see how you can maximize your reimbursement.

We will assist you however we can to make your senior housing as successful as possible.